Operational Excellence Services
We help to grow your business through operational efficiency, business process management and business transformation.
Operational excellence for you
Our consultants, following the BPM CBOK methodology, offer personalized advice to align processes with strategic goals, ensuring efficiency and sustainable success. Emphasizing the importance of processes as invaluable assets, inspired by successful entities like Amazon and Apple, we recognize the critical role of People, Processes, and Technologies in effective organizational management, impacting specialists, managers, executives, business owners, and startups alike.
Our approach
- Defining goals and evaluating strategy:
- Facilitation of strategic sessions to define priorities and goals
- Formation of a comprehensive value chain and segmentation of processes
- Design changes:
- Process modelling “as-is” in BPMN 2.0.
- Rigorous analysis of process alignment with strategic goals.
- Designing the target state of “to-be” processes, incl. process KPIs.
- Initiative developing and prioritization.
- Implementation planning:
- Development of thorough plans for initiative implementation, considering pivotal changes in People, Processes, and Technologies
- Execution and Oversight:
- Collaborative engagement with personnel, related processes, and technologies for seamless implementation of process changes.
- Proactive provision of recommendations for executing process change plans.
- Performance evaluation:
- Thorough evaluation of initiative implementation outcomes.
- Comprehensive plan/actual analysis and assessment of the efficiency of process changes.
- Establishment a BPM continuous improvement system for operational efficiency.
Key deliverables
- Strategic alignment: business model, value chain, process map and processes segmentation
- Detailed processes architecture “as-is” and design “to-be” in appropriate notation (BPMN 2.0, EPC, IDEF0, etc.)
- Processes analysis and developed initiatives to improve processes
- Initiative prioritisation and developing a detailed plan to implement changes in processes through the prism of people, process and technology
- Detailed methodology of implementing business process management and continuous improvement of operational excellence
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See also
